At ScreenMeet, I help enterprise teams resolve remote-support issues across Salesforce, ServiceNow, and Tanium. I handle complex escalations and work directly with admins, network teams, and security engineers.
I tend to notice repetitive work and ask how it could run better. I automate the manual parts that do not need judgment, which leaves more time for difficult investigations and product work. I do this at work and in personal projects.
When I build with AI, I define the outcome and put structure around the work. An automated feedback loop carries verified lessons into product requirements, architecture, agent responsibilities, and regression checks so each task starts with stronger context than the last.
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